Maintaining the confidentiality of your data is extremely important to us, and we want every customer to know how we process it. That is why we have created a Privacy Policy that describes how personal data is protected and processed.
Who is responsible for your personal data?
The administrator of your personal data provided to us is:
Lemarpol Wózki Widłowe Sp. z o. o. based in Zator, ul. Staszica 21, 32-640 Zator, KRS: 0000038980, NIP: 6760016783, with a fully paid-up share capital of 1,191,000.00 PLN.
What personal data do we process?
We will process the following personal data:
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Contact details, such as name, address, email address, and phone number;
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Payment information and payment history;
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Demographic data;
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Order information.
Where do we store your data?
The collected personal data is stored within the European Economic Area (“EEA”). Every operation of transferring personal data is carried out in accordance with the applicable law.
Who has access to your data?
We never share your data, sell it, or exchange it for marketing purposes with other entities.
In selected cases, your data is provided to selected external entities only as part of the services that we have defined and to the extent covered by the processing agreements we have signed. Detailed information about the categories of external entities can be found in the tabs below.
What are the legal grounds for data processing?
We process your personal data based on the contract concluded, the template of which is available in the Terms and Conditions. Your data is processed appropriately in relation to the goal, which is the provision of services to you.
If we need additional data from you in order to better tailor our services for you and offer them at an even higher level, we will ask you for additional consent. Of course, these consents are voluntary and you can revoke them at any time.
What are your rights?
Right of access to data:
At any time, you have the right to request information about which of your personal data we store. To do this, contact us – you will receive this information via email.
Right to data portability:
When we process your personal data in an automated manner, based on your consent or a concluded agreement, you have the right to receive a copy of your data in a structured, commonly used, and machine-readable format. This copy can be sent to you or another entity. This only applies to the personal data that has been provided to us.
Right to rectify data:
You have the right to request the correction of your personal data if they are incorrect, as well as to complete incomplete data. If you have an account in our store, you can edit your personal data and consents in the settings of your account.
Right to deletion of data:
You have the right to delete any data processed by us at any time, except in the following situations:
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You have an ongoing issue with the employees of our online store;
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You have an open order that has not yet been shipped or has been partially shipped;
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You have an outstanding debt to us, regardless of the payment method;
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If we suspect or are certain that you have misused our services in the past four years;
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If you have made any purchases, we will retain your personal data regarding transactions for accounting purposes.
Your right to object to data processing based on legitimate interest:
You have the right to object to the processing of your data to the extent that we process your data based on the legitimate interest of the data controller. In the case of processing your personal data, we will cease processing your data unless we are able to find a legal justification for this process that overrides your interests or rights, or due to legal claims.
Right not to consent to direct marketing:
You have the right to object to receiving direct marketing materials, including the creation of your profile, which is prepared for the purpose of preparing such materials.
You can opt-out of receiving direct marketing materials in the following ways:
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By following the instructions provided in each such email,
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By editing the settings of your account on the website.
Right to restriction:
You have the right to request that we limit the processing of your personal data under the following conditions:
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If you object to the processing of data based on the legitimate interest of the data controller, we will limit any processing of such data after verifying whether such a legitimate interest exists.
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If you claim that your personal data is incorrect, we will limit any processing of data until their accuracy is verified.
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If the processing of data is unlawful, you can object to the deletion of personal data and instead request the restriction of the use of your personal data.
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If we no longer need your personal data, but it is required for the establishment or defense of a legal claim.
How can you exercise your rights?
We take data protection very seriously, which is why we have designated a team of employees who will respond exclusively to questions related to the issues mentioned above. You can contact them:
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By sending an email to lemarpol@lemarpol.pl,
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By filling out the contact form on our website https://lemarpol.eu/Kontakt-10.html,
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By calling our Customer Service Office at +48 033/870-51-13 (charges according to the operator’s rates),
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By writing to the address of our headquarters.
Security Administrator:
To ensure that your data is always processed faithfully, transparently, and in accordance with the law, we have appointed a Security Administrator.
To contact the Security Administrator, write to: lemarpol@lemarpol.pl
Right to lodge a complaint with a supervisory authority:
If you believe that we are processing your personal data in an incorrect manner, you can contact us. You also have the right to lodge a complaint with the supervisory authority.
What are cookies?
Cookies – refers to data, in particular small text files, stored and kept on devices through which you access our services.
First-party Cookies – refers to Cookies placed by us, related to the provision of electronic services by us through our services.
Third-party Cookies – refers to Cookies placed by our partners, through the website of the Service.
How do we use cookies?
We use two types of cookies:
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First-party Cookies – refers to cookies placed by the Administrator through the Website.
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Third-party Cookies – refers to cookies placed by the Administrator’s partners through the Website.
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Session Cookies – are stored on the User’s device and remain there until the browser session ends. The stored information is then permanently deleted from the device’s memory. The session cookies mechanism does not allow the retrieval of any personal data or confidential information from the User’s device.
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Persistent Cookies – are stored on the User’s device and remain there until they are deleted. Closing the browser session or turning off the device does not cause them to be removed from the User’s device. The persistent cookies mechanism does not allow the retrieval of any personal data or confidential information from the User’s device.
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We use both our cookies and third-party cookies to collect statistics and user data in both aggregated and individual forms, as well as analytical tools to optimize our site and present an offer tailored to the user.
We also use third-party cookies that monitor how the user interacts with other websites, enabling us to provide marketing materials on other sites/in other communication channels.
First-party Cookies are used for the following purposes:
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Customizing the content of the Website to the User’s preferences and optimizing the use of the Website;
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Recognizing the User’s device and its location and appropriately displaying the Website tailored to their individual needs;
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Optimizing the use of the Website by the User;
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Customizing the content of the Website to the User’s preferences and optimizing the use of the Website – in particular, these files allow recognizing the basic parameters of the User’s device and appropriately displaying the Website tailored to their individual needs;
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Conducting analyses, research, and audience audits by creating anonymous statistics, which help understand how Users use the Website, enabling the improvement of its structure and content;
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Ensuring the security and reliability of the Website.
Third-party Cookies are used for the following purposes:
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Presenting multimedia content on the Website, which is retrieved from an external online service, such as YouTube; collecting general and anonymous statistical data through analytical tools, such as Google Analytics.
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Displaying ads tailored to the User’s preferences using online advertising tools, such as Google AdSense; using interactive features to promote the Service via social media platforms, such as Facebook.com, Pinterest.com.
Updates to our Privacy Policy:
In the future, it may be necessary to update our Privacy Policy. The latest version will always be available on our website. We will inform you of any changes to the Privacy Policy, such as changes related to the purpose for which we use your personal data, the identity of the Data Protection Officer, or your rights.
What is your responsibility?
By visiting our website, you automatically become its User.
All content on the Website is protected by copyright or the rights resulting from the registration of trademarks and cannot be used in any way without the written consent of the authorized party, under penalty of nullity, except for personal use of the works in accordance with the Act of February 4, 1994, on Copyright and Related Rights. Any actions beyond the allowed personal use are prohibited and may result in civil and criminal liability. All content posted on the Website is for informational purposes only and does not constitute an offer within the meaning of the Civil Code.
As the Administrator, we bear no responsibility for any damages arising from decisions made based on the information posted on the website or from their unauthorized use, unless such responsibility arises from generally applicable laws, particularly from the broadly understood consumer protection law.
